Business Navigation & Operations Manager

Job title: Business Navigation & Operations Manager

Company: IKEA

Job description: Business Navigation & Operations Manager“You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.”LocationWinnipegEmployment typeFull Time PermanentDepartmentFinance, Accounting & TaxDeadline2026-02-27You already applied for this job.Candidate profile (title) Who you areCandidate profile (text) – Default language • You are curious to find more effective ways of working and passionate about using your knowledge to lead the business and optimize performance.

• You are interested in people’s everyday life at home and in-home furnishings and identify yourself with the IKEA range.
• You have at least 5 years of managerial experience in a customer-focused, multi-channel retail environment and motivated to join a dynamic and future-oriented organization.
• You develop people and business together by providing inspiring directions, getting people to work collaboratively towards common objectives and creating an environment where the IKEA culture is strong, and diversity is valued.
• You know the market trends; customers aspirations and you fully understand the importance of further strengthening IKEA and our connection with the everyday lives of the many people.
• You are an approachable, trustworthy and knowledgeable leader who leads by example and communicate in a clear and structured way.
• You have a strong aptitude to quickly develop knowledge of the local market and business conditions, while remaining confident and objective when change is necessary.

Key responsibilities (title) A day in your life with usKey responsibilities (text) • Partner with the store manager in achieving excellence in operations ensuring that the rules, IKEA group risk manual guidelines and country legislation are implemented and monitored, the store is always safe and secure for customers and co-workers and that our property is safeguarded.

• Effectively manage the recovery department to achieve the best balance between sales and costs considering the IKEA commitment for being a responsible company when it comes to sustainability.
• Support the management team to create actions plans for their areas of responsibility according to IKEA standards and make sure they have the appropriate approved tools in place to maximise productivity and efficiency.
• Proactively take responsibility to summarise and communicate financial goals (including P&L) and contribute to the development of the store business plan, local marketing plan and commercial Strategy.
• Encourage team members and coworkers to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure.
• Coach fellow co-workers in the store on relevant business navigation competencies, to reinforce their contribution to the business by creating an environment of trust and encouraging open, constructive, honest, two-way feedback.
• Work together with the commercial team to take prompt actions on opportunities as well as acting on customer feedback, competition, supply and performance analysis to secure a strong retail foundation and expand our existing base.
• Use all the information and tools available, to ensure a multidimensional approach to steering the business for achieving long term sustainable growth and profitability, with our customers in focus.
• Spend time in the operational areas within your direct responsibilities to understand customers’ perspectives and possibilities for improvement to enhance IKEA as a meaningful and trusted brand and enable a better life at home.

Team vision ( title) Our team within IKEATeam vision (text) We see ourselves as influencers – we steer the IKEA business by finding the truth behind the figures. Together we secure compliance with local and international laws and reporting standards; we assure that accounting processes are efficient and that tax compliance meets business needs. We’re a diverse group of people driven by providing reliable financial data to a wide variety of stakeholders. At the end of the day, that’s one of the foundations to make IKEA even better!Local section (title) Why you will love usLocal section (text) Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

P.S. In the IKEA world, this position is officially referred to as: Business Navigation & Operations ManagerPlease note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.The starting rate/ salary for this position ranges from 84960 CAD to 127440 CAD and will be based on relevant work experience.Why you will love usFrom the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!

Your uniqueness makes Ikea betterWe believe everyone has the right to be treated fairly and be given equal opportunities, regardless of their age, gender identity, sexual orientation, physical ability, ethnicity, race, nationality, religion or any other dimension of their identity.We are committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide appropriate accommodation which considers the applicant’s accessibility needs due to disability. If you require accommodation, please contactNote: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for.

Expected salary: CA$84960 – 127440 per year

Location: Winnipeg, MB

Job date: Thu, 12 Feb 2026 08:24:32 GMT

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